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Jackpot City Review

Rating: 4.9/5
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Welcome Bonus NZ$1600

  • 400+ games in instant play
  • 4 bonuses in the welcome package
  • Online since 1998
  • Payout speed: 1-2 days
  • Payout: 99.28%
  • Support: Email Live Chat Phone
Deposit Options:

Rating Breakdown

Safety & Security
Customer Support
Gameplay Rating
Product Variety
Software Rating
Bonuses & Promotions
Cashier Rating
Design & Usability
Device Compatibility
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About Jackpot City

Jackpot City is one of the oldest online casinos using software from the famous developer Microgaming. It was launched in 1998 and is now part of The Palace Group of online casinos. This long history combined with a consistently brilliant reputation makes for one of the best choices when it comes to exciting video slots, realistic looking table games, professional live dealers, and fun specialty games. One of the things that makes Jackpot City different from most Microgaming casinos is that it's available primarily via instant play. Something we found impressive in our review as they are rocking more than 400 games in total. New players from New Zealand will also be interested in the $1,600 welcome package and the fact that the casino is licensed by the Malta Gaming Commission.

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jackpot-city - Thunderstruck II Slot


Jackpot City - Games

Our Jackpot City review showed that their software makes sure the instant version is just as smooth as any downloadable application, even providing a quick option for adding the casino to your desktop. After registering, the lobby will present the hundreds of games Microgaming has to offer through the Jackpot City Casino - and there's no shortage of hot pokies! In fact, there are over 300 titles with spinning reels and the developer has a huge number of big names in this category.

A great thing about the virtual gambling city is that it has other options if bettors want to take a break from slots. Roulette and blackjack are arguably the most popular games when it comes to real money gambling in New Zealand, both of which are offered in multiple versions including live dealers. Video poker, keno, and other casino classics are provided as well. The casino name comes from its collection of progressive slots with amazing jackpots, some of which are worth more than one million dollars.

Progressive jackpots:

Mega Moolah - $5,426,542 The Dark Knight - $5,426,542
King Cashalot - $499,152 Major Millions - $256,333

Hits and Misses

the good
  • 300+ top quality slots
  • Large bonuses & monthly promos
  • Works on mobile devices with ease
  • Approved by eCOGRA
What needs improvement
  • Doesn't offer full Microgaming list
  • Bonuses with high wagering requirements
  • Demo play requires an account

Mobile Compatibility

Jackpot City - Mobile

Mobile casinos have boomed what with everyone having a smartphone in their pocket, it's only normal for the big operators to focus on keeping customers happy by offering on-the-go gaming options. Our Jackpot City review uncovered their attractive instant version which extends to include a mobile format, compatible with Android, Windows, and iOS devices.

Although not all of the 400+ games have been optimized for mobile betting, you will be able to find more than 100 titles when playing on your preferred device. Jackpot City even allows existing users to continue on the same accounts and make banking transactions with just a few swipes on the screen.

Like most top mobile casinos, Jackpot City is featured on iTunes with an app designed exclusively for Apple iOS devices like the iPhone, iPad, or iPod Touch.

Supported devices

Android Phone
Windows Phone
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Jackpot City - Banking

Banking is one of the many strengths that Jackpot City has, thanks to the simplicity of transaction methods available and availability of local options for different countries. New Zealand can be selected from the list to see the most frequently used methods, and they're not limited to debit and credit cards. e-Wallets, prepaid cards, and bank transfer services complete the list to provide convenience for all different types of online buyers. Withdrawing is also simple since some will only take a day to complete. Bank transfers, however, are usually a bit slower and can take up to seven days.

Deposit:$20 - $5,000
Payout time:2-6 Days
Deposit:$20 - $4,000
Payout time:1-2 Days
Deposit:$50 - $5,000
Payout time:3-7 Days
Deposit:$20 - $4,000
Payout time:1-2 Days
Deposit:$20 - $4,000
Payout time:1-2 Days
Deposit:$50 - $5,000
Payout time:3-7 Days
Deposit:$20 - $200
Payout time:-

Bonuses & Promotions

Jackpot City - Bonus

Free money seems to be the currency at Jackpot City Casino because there are many ways to increase your bankroll and play more without any hassle. The main offer is the welcome package, which consists of four deposit bonuses, all match amounts. This is in order to make the full package more convenient for the casual gamer and keep repeat customers happy with these bonuses:

  • 100% up to $400
  • 100% up to $400
  • 100% up to $400
  • 100% up to $400

In addition to the $1,600 offered to new players, our Jackpot City review also revealed their promotions every month where users can win all sorts of cool gadgets, rewards, and even 5-star cruises. Then there is the Loyalty Programme that works to benefit real money customers with its six tier system.


Seeing as Jackpot City Casino operates under the jurisdiction of Malta, it follows the Data Protection Act of 2001 when it comes to security and privacy of information, meaning data shared during the registration process is saved and not shared with other parties. The operator employs the strictest 128-bit SSL technology to keep customers protected at all times. The MGA license is trusted in the industry and the eCOGRA stamp really adds to the guarantee that the games are fair and your real cash bets are secure.

Customer Support

Convenient links for Jackpot City support are featured on this site and they can connect you with the friendly team for customer assistance if needed. Live chat, phone, and email are all open 24 hours a day, 7 days a week and there is even a toll-free phone number for New Zealanders. Overall, the service is pretty good and there is no waiting time with the two direct methods.


With the bonuses taken into account, the banking methods verified, and the games checked out, it's clear that Jackpot City Casino is one of the best brands for a top quality online gambling experience. It really takes care of all the little aspects of betting to make for a stress free session every time. The fact that this standard is also carried across to the mobile casino makes it that much more impressive.

More than 400 games that work like a charm, especially when using the impressive bonuses on offer.
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